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CDC Pools - On happy customer

Poor communication, bad craftsmanship sorry I didn’t go with Arizona pool guys......
Company wrote 0 private or public responses to the review from Sep 21.
#1362220
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I used CDC Pools to replace the plaster in my 6 year old pool. They started the project on a Tuesday, and the following Wednesday I was filling my pool. They were extremely fast and efficient. They did an amazing job! I am glad that I chose this company to do my...
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Company wrote 0 private or public responses to the review from Aug 22.
5.0
#1336102
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I have had numerous commercial pools replastered and repebbled by CDC pools. I can say this last job was just a horrible experience. From communication from the scheduling department to the tile setters to the pebble installers everyone in involved besides the sales...
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Company wrote 0 private or public responses to the review from Jul 09.
WarrantyGuy
WarrantyGuy

Ms. Shaffer, I'm Ron, head of Warranty for CDC, and I've spoken to Ray, your Superintendent on the job. As you know, we're going to fix the scratch, even though we cannot unde...

Anonymous
Julianna Shaffer

I’m having the same problems including scratching my car with their equipment. Any changes I want to make I’m told it can’t be done which is bull because talking with other po...

2.8
#1299053
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CDC resurfaced our pool 4 years ago and did a nice job. I need some additional work done and contacted the office - was told someone would call me. Waited a few days - no call. I called back and was told the sales person doesn't always listen to his voicemail and could...
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Company wrote 0 public responses to the review from Feb 13.
2.3
I didn't like
  • Customer service and sales
#1189082
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CDC re did our pool a couple of years ago. They did a great job and timely. However I don't know now if the CDC is having issues or not. No one answers their phones and after leaving 6 messages, no call backs. My husband and I are small business owners and it is our...
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Company wrote 0 public responses to the review from Oct 21, 2017.
1.0
#1118219
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I contacted with cdc to resurfaced my pool in January of 2012, work done shortly after. At the time of the contact i expressed concerns that a crack in my pool deck was due to a structural issue. The contact included a stipulation that crack repair would be done if...
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Company wrote 0 public responses to the review from Feb 09, 2017.
#1005543
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Posted on 03/07/08 I hired CDC pools to replaster & repair the decking on my pool. They mismanaged the job from the begining and were rude beyond my expectations. When I tried to resolve this matter they hired a lawyer named Richardson who began to threaten me with...
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Company wrote 0 private or public responses to the review from Apr 13, 2012.
Anonymous
nOT hAPPY

i HAD MY POOL RESURFACED AND NEW FILTER, PUMP, THE WORKS. IT LOOKS LIKE A CRAPPY JOB. THERE ARE SEVERAL BIG BLACK SPOTS WHERE THEY MADE MISTAKES. THE WEB SITE PROMISED THE WOR...

Anonymous
NO STARS

SLAW Posted on 03/05/09 CDC IS A MESS. They appear to be professional. The only thing they are concerned with is getting more work but not taking care of old work. Ive h...

#311819
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Getting the company to respond at all is a major problem....they tell lies about scheduling and don't show up....no one calls to explain or reschedule...the superintendent is a real *** who is worthless....really sorry I.let a friend talk me into hiring these idiots....
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Company wrote 0 private or public responses to the review from Mar 25, 2014.
Anonymous
Anonymous

I agree with all of the above! We are in the middle of a pool remodel with CDC. They make appts and never show up. They don't call to explain or reschedule. We must have t...

#480422
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We regret contracting with CDC Pools. We signed a contract March 1 for a simple 3 week remodel. It is May 1 and we still have a big hole in the ground. CDC Pools doesn't return our phone calls and hasn't shown up for appointments. The worst part? They required 1/2...
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Company wrote 0 public responses to the review from May 01, 2014.
WarrantyGuy
WarrantyGuy

I turned this one over to Lewis our construction manager. We looked at all contracts signed March 1. Nothing. We tracked all contracts that signed around that time frame an...

#485242
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VERY DISAPPOINTED -Signed contract to redo interior pool. Had to call CDC Pools to remind their Superintendent to call me. Chip out was supposed to occur on Friday. No show so called CDC Pools. I was told chip out crew would be there "first thing" Saturday morning....
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Company wrote 0 private or public responses to the review from Feb 24, 2014.
#476963
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