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CDC resurfaced our pool 4 years ago and did a nice job. I need some additional work done and contacted the office - was told someone would call me. Waited a few days - no call. I called back and was told the sales person doesn't always listen to his voicemail and could...
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2.3
I didn't like
  • Customer service and sales
#1189082
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CDC re did our pool a couple of years ago. They did a great job and timely. However I don't know now if the CDC is having issues or not. No one answers their phones and after leaving 6 messages, no call backs. My husband and I are small business owners and it is our...
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1.0
#1118219
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I contacted with cdc to resurfaced my pool in January of 2012, work done shortly after. At the time of the contact i expressed concerns that a crack in my pool deck was due to a structural issue. The contact included a stipulation that crack repair would be done if...
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#1005543
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I see a lot of negative reviews but I want to say that I am satisfied with the work they did for me. They took out an old fiberglass hot tub and built an beautiful new gunite spa for me. I customized here and there and they did it all as I asked. True the sautillo tile...
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1.0
#634190
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We regret contracting with CDC Pools. We signed a contract March 1 for a simple 3 week remodel. It is May 1 and we still have a big hole in the ground. CDC Pools doesn't return our phone calls and hasn't shown up for appointments. The worst part? They required 1/2...
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WarrantyGuy
WarrantyGuy

I turned this one over to Lewis our construction manager. We looked at all contracts signed March 1. Nothing. We tracked all contracts that signed around that time frame an...

#485242
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Getting the company to respond at all is a major problem....they tell lies about scheduling and don't show up....no one calls to explain or reschedule...the superintendent is a real *** who is worthless....really sorry I.let a friend talk me into hiring these idiots....
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Anonymous
Anonymous

I agree with all of the above! We are in the middle of a pool remodel with CDC. They make appts and never show up. They don't call to explain or reschedule. We must have t...

#480422
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VERY DISAPPOINTED -Signed contract to redo interior pool. Had to call CDC Pools to remind their Superintendent to call me. Chip out was supposed to occur on Friday. No show so called CDC Pools. I was told chip out crew would be there "first thing" Saturday morning....
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#476963
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nOT hAPPY 7 hours ago i HAD MY POOL RESURFACED AND NEW FILTER, PUMP, THE WORKS. IT LOOKS LIKE A CRAPPY JOB. THERE ARE SEVERAL BIG BLACK SPOTS WHERE THEY MADE MISTAKES. THE WEB SITE PROMISED THE WORK WOULD BE DONE BY EMPLOYEES. NOT SO, EVERYBODY WAS CONTRACTED OUT....
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Anonymous
CDC Pools

Dear Customer,I am sorry to hear you are unhappy. I would like to see what we need to do to change that. If there are any issues that need to be attended to please call our of...

#431449
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Here's yet another customer complaint against CDC Pools. My mother and father are 76 and 74 years old and are living off their military retirement and Social Security. After a lot of scrimping and saving, they were able to come up with the $4,500 dollars required to...
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Anonymous
just plain shoddy

Is the leak in your pool still ongoing or has it been fixed to industry standards?

Anonymous
Anonymous

Deja Vu Ron Gee, oh my another one!

#410530
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http://local.yahoo.com/info-20040898-cdc-pools-chandler PhilM Posted on 07/09/10 I would not recommend CDC for a pool remodel. Their sub-contractors do a good job for the most part, but the project foreman from CDC (Dion) is a disgrace. Poor communication, no follow up...
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#333709
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